Thanks for purchasing our products and services at All Trade Center, operated by alltradecenter.com. The Site offers products and services for sale. The Site does not handle payments for these products directly but rather refers these payments to a secure third-party payment processor which handles all aspects of the payment process. Any payment issues or disputes should be resolved directly with the payment processor. Once we have been notified by the payment processor that a payment has been made, and that the payment has successfully passed a fraud review, product or service being purchased will be processed and shipped as soon as possible, however, we make no guarantees of timelines or immediacy. Free accounts are provided with limited access to this website that allows the user to have full view of goods and services prior to making a payment and determine if the offered goods or services meet the user’s needs. You may request a refund within 3 days of the payment.
Cancellation before payment
1. Log on to “My Account” and click on “My Orders”.
2. Click on the order number that you would like to cancel.
3. Click on “Delete this order” and confirm that you want to cancel it.
The following conditions must be met to qualify for a refund after completing payment:
Glassware, garment, acrylic, plastic or wooden product is defective
- Product is not as described
- Product must be unopened
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
All Trade Center reserves the right not to issue a refund if the above conditions are not met.
A proof of purchase is required to qualify for a refund if the product is purchased by any means other than through a secure third-party payment processor which handles all aspects of the payment process with record of transactions as evidence or receipt. No refund shall be made without proof of purchase.
Clearance or discounted products are not eligible for a refund.
Please contact product manufacturer with questions regarding product repair or warranty.
You may contact us regarding this policy through our Email address.
Contact All Trade Center by email and obtain a return merchandise authorization (RMA), before returning product. Customers pay shipping costs for a return or exchange and there is no charge for restocking product.
This document has been last modified on August 26th, 2020